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BAGGAGE ESSENTIALS

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Before you fly

From visa essentials to medical assistance, everything you need to know.

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INFO
Passengers travelling on international-to-international (I-I) itineraries via Lucknow, Pune, Surat, or Amritsar must have a valid Indian visa to transit through India. Indian citizens are exempt from this requirement and may transit without a visa. Kindly ensure that visa requirements are met prior to booking or boarding.
Due to ongoing construction at JFK Airport, road access may be limited, causing potential delays. Passengers are advised to arrive early to ensure timely check-in.
Effective May 1, 2025, all non-Thai nationals travelling to Thailand must complete the Thailand Digital Arrival Card (TDAC) online as a mandatory immigration requirement within 3 days prior to arrival at https://tdac.immigration.go.th.
Air India now supports Apple AirTag location feature for seamless tracking of lost or delayed checked baggage. 
South Korea has introduced the e-Arrival card to simplify the immigration process for foreign visitors. Travellers can submit it up to 72 hours before arrival at www.e-arrivalcard.go.kr. Exemptions include K-ETA and Alien Registration Card holders.
Air India has introduced a revised Name Correction Policy, where you can request a change in the name given by contacting our customer care at +91 116 932 9333 or +91 116 932 9999 (India) or through our country-specific call centres. Also, AI.g, our virtual agent is here round the clock to answer your queries.
Starting 31 March 2025, Air India will be shifting its operations in Tokyo from Narita International Airport (NRT) to Haneda Airport (HND).
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